STORE POLICY
⚖️ LEGAL NOTICE (TERMS OF USE)
Welcome to Crocheteria . By accessing and using this website, you agree to the terms and conditions below, which govern the use of our platform.
🧶 1. Intellectual Property
All content on this website — including text, images, photos, logos, descriptions, and design — is the exclusive property of Crocheteria. Partial or total reproduction is prohibited without prior written authorization.
🛍️ 2. Website Usage
The visitor agrees to use this website ethically and responsibly, without taking any actions that could compromise the security, operation, or integrity of the store.
📦 3. Products and availability
We work with handcrafted products, which may result in slight variations in color, texture, and size—characteristics that enhance the uniqueness of each piece.
💳 4. Prices and payments
The prices and conditions displayed on the website are subject to change without notice. All transactions are processed in a secure and certified environment.
🔒 5. Privacy and data protection
Use of this website implies agreement with our Privacy Policy and Cookie Policy, which govern the collection and use of personal information.
📩 6. Contact
Questions, suggestions, or requests can be sent to tatiana@crocheteria.com.br.
Crocheteria reserves the right to update these Terms of Use at any time, always maintaining its commitment to transparency and respect for the customer.
🍪 COOKIE POLICY
Crocheteria uses cookies to offer a more pleasant, personalized, and secure browsing experience. Our goal is to ensure that your experience on the site is smooth and tailored to your preferences.
📘 What are cookies?
Cookies are small files stored on your device when you visit a website. They serve to recognize your browser, remember your preferences, and understand how you interact with the pages.
💡 How we use cookies:
To improve website performance and speed;
To remember browsing preferences and shopping cart;
For statistical analysis, helping us improve products and content;
To offer personalized content and promotions, when authorized.
🔐 Cookie control:
You can manage or disable cookies in your browser settings. However, disabling them may prevent some website features from functioning correctly.
By continuing to browse our website, you agree to the use of cookies as described in this policy.
🔒 PRIVACY POLICY
At Crocheteria , we value the trust you place in us. Therefore, we treat your personal data with complete respect, security, and transparency.
📋 Information gathering
The personal information you provide during registration or purchase — such as name, email, address, and phone number — is used exclusively for processing orders, deliveries, and communications related to your shopping experience.
🔐 Data security
Our website uses encryption technology and security certificates to protect your information. No sensitive data, such as credit card numbers, is stored after the purchase is complete.
💌 Communications and marketing
You can choose to receive news, releases, and exclusive content from Crocheteria. And, if you change your mind, you can unsubscribe at any time.
🤝 Data sharing
Your data is never sold or given to third parties. We only share what is strictly necessary with logistics and payment partners to ensure your order reaches you safely.
If you have any questions about the privacy of your data, please contact: tatiana@crocheteria.com.br.
💳 PAYMENT POLICY
Crocheteria offers various payment methods, always with security and convenience in mind, to make your shopping experience pleasant and reliable.
💠 Accepted payment methods:
Credit card (installment payments subject to platform availability)
Pix (with instant confirmation)
Bank slip (processing time up to 2 business days)
🔒 Transaction Security
All transactions are processed by certified payment intermediaries, who guarantee the confidentiality and protection of financial data.
📦 Order Confirmation
After payment confirmation, the order automatically enters the production or shipping process. You will receive email updates at each stage.
💬 Questions or adjustments
If any unforeseen issues arise with your payment, please contact us at tatiana@crocheteria.com.br. I will be happy to assist you.